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CBOU Assist

Help on the ground

This service will launch first. Right now we are collecting requests to prepare for opening in different countries.

CBOU Assist will launch first. We are collecting requests now. When the service opens in your country, we will reply to you by email.

What you can ask for

Six task types the service is designed for.

Car or motorcycle inspection before purchase

A representative will arrive and record the condition.

Photo and video inspection of an item

Documenting the condition of an item with photos and video.

Checking product availability in a store

We will confirm whether the item is available on site.

Searching for a part or equipment

We will find the needed part or equipment by description.

Help with tasks on the ground

We will help solve local tasks without you travelling.

Liaising with a local seller

We will arrange communication with the seller on site.

How a request goes

The process after you submit a request.

  1. You send a request

    You describe the task and place.

  2. An operator checks the request

    We clarify whether the task can be done.

  3. You receive an answer

    We tell you if a representative is ready to take the task.

  4. You receive a report

    The result is captured with photos and documents.

What we do not accept

We decline tasks that break the law or safety rules.

  • Illegal actions
  • Actions related to sanctions
  • Surveillance of people or privacy violations
  • Violating carrier rules
  • Tasks unsafe for the representative

Details on the prohibited services page

Need help on the ground?

Submit a request — we will reply when the service opens in your country.